The Opportunity
Dealstack is on a mission to power private equity. Today, there is no purpose-built tech in place to power the world of private equity. Dealmaking is manual, chaotic and backward. Dealstack is a SaaS platform that puts an end to these outdated practices, setting a new collaboration standard in the industry. Dealstack is built by PE, for PE. Founded by experienced professionals from within the industry, our products sit at the intersection of SaaS, fintech and legaltech. Company’s headquarters are in London, but there are also people working remotely from few locations (Poland and South Africa). Current headcount is 25. Dealstack is ISO27001 and Soc2 certified.
Dealstack has an ambitious, multi-product roadmap. The first product went live in 2023. It allows private equity professionals to easily onboard and maintain investment programmes. Because we are planning to bring IT Support/System Administrator role in house, we are looking for ambitious individual, with proven IT support/admin skills and experience to support our Dealstack Team part time, remotely (10-15h/month depending on the team’s needs). The role presents an exciting opportunity to support and deliver innovation to a fast-moving industry.
What job involves
- General IT support& admin tasks for Dealstack
- Collaborate with vendors and service providers or auditors as needed
- Provide Tier 1 and Tier 2 technical support for hardware, software, and network-related issues
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment
- Setting up new/old and administer Windows, MacBook and/or Linux servers and machines, Active Directory, and user account management
- Monitor system performance and troubleshoot issues to ensure high availability
- Maintain and update IT documentation, including asset inventory and network diagrams
- Set up new user accounts, email configurations, and access controls
- Perform regular backups and recovery testing
- Maintain and support cloud-based tools (e.g., Office 365, MS licenses - 365 Business Premium, Defender for Office, NA Solarwinds MSP pro, VU backup WL Acronis Hosted Storage for per Workload model - Acronis Cyber Protect)
- Entra, Intune, Acronis - management, enrolling laptops & phones into company portal, setting up already existing policies
- Windows, Macbook and Linux updates, patches, fixes, installations
- With time also taking some of DevOps’s admin responsibilities
- Managing Shared Mailboxes
- Ensuring compliance with IT security policies and data protection regulations as well as with the ISO27001 and Soc2 certifications
You will be part of the IT support/admin team and will work closely (if needed) with our DevOps team
Desirable skills
- At least bachelor’s degree in IT, Computer Science, or a related field
- 4+ years of commercial experience as an IT support or System Administrator at an international tech company which was ISO27001 or/and Soc2 certificated
- Strong knowledge of Windows/Mac OS/Linux, networking concepts, and common business applications
- Hands-on experience with Active Directory, Group Policy, DNS, DHCP, and VPNs
- Familiarity with cloud platforms (AWS) is a plus
- Basic scripting knowledge (e.g., PowerShell, Bash) preferred
- Ability to work independently and as part of a team
- Excellent problem-solving and very strong communication, influencing and presentation skills, with a deep sense of personal excellence and accountability
- International experience and knowledge; cultural sensitivity and ability to work across
multiple markets / cultures
- Positive, mature approach to problem solving
- High EQ and interpersonal skills, with an ability to read and respond to complex and challenging situations
- Team player with a desire and ability to function in a fun, flexible, changing environment
- Speak very good English (on daily basis)
About us
Dealstack is on a mission to power private equity
Dealstack was founded by experienced private equity practitioners with the goal of ending the outdated deal administration practices that have plagued the industry since its inception. Manual and repetitive, these practices remain very time-consuming, costly, and error prone. We know how frustrating they can be. Yet, while we cannot remove the need for these tasks to be completed, we can equip professionals with better tools.
The design of Dealstack is fully focused on helping our old selves work faster, smoother and feel better. By engineering away the burden of deal administration, we can give way to what matters most, creating value. We want Dealstack to become a central part of the dealmaking toolkit – just as obvious as Word, Excel or PowerPoint might feel today – only 100x better!
We recognise that changing old habits can be difficult. Our aim is not to change what works and take away that precious feeling of control. We want to enhance, not replace. Evolve, not revolutionise. We know that peace of mind is central to our users. To that end, we have built Dealstack with best-in-class security, service, and user experience as our core guiding principles.
Join us!
